Run Your Business From One Intelligent Platform
WaselTech connects AI, WhatsApp, projects, finance, HR, recruitment, bookings, support, proposals, quotations, and reporting in one secure workspace.
AI Automation • Official WhatsApp Integration • Projects • HR • Finance • Support • Reporting
WaselTech Assistant
Online
Everything Your Business Needs. Connected.
Stop switching between disconnected tools. WaselTech brings your core business operations into one system.
Before WaselTech
- WhatsApp tool
- Project tool
- HR tool
- Accounting tool
- Ticket tool
- Booking tool
- Spreadsheets
With WaselTech
Replace disconnected tools with one connected workflow.
Explore Every Module
Pick a category to see what WaselTech manages for that part of your business.
From First Enquiry to Final Payment — One Connected Workflow
See how a single request moves through WaselTech without leaving the platform.
AI Does the Preparation. Your Team Keeps Control.
WaselTech's AI assistant reads, drafts, and summarizes — your team reviews and approves anything that matters.
AI can
- Read RFPs
- Draft proposals
- Prepare quotations
- Summarize projects
- Answer operational questions
- Prepare reports
- Draft replies
- Recommend candidates
Human approval required for
- Issuing financial documents
- Approving payroll
- Hiring decisions
- High-risk edits
- Final approvals
Your Internal AI Assistant, Scoped to Your Business
WaselTech includes a secure internal AI assistant that can summarize company data, answer operational questions, prepare drafts, and take authorized actions through controlled backend tools.
Company Data Summaries
"Summarize today's business activity" — a real answer from your own data.
Financial Questions
"Show overdue invoices" — pulled live from your Financial Section.
HR Questions
"Which employees are absent?" — answered from real attendance data.
Project Questions
"Prepare a project report" — summarized from real project data.
Support Questions
"Which tickets breached SLA?" — checked against real SLA policies.
Draft Actions
Draft a proposal, expense, or receipt — a human still approves it before it's issued.
Ask a Question
Ask in plain language, in the app.
Permission Check
The assistant only touches data the asking user is allowed to see.
Real Data, Real Answer
The assistant queries your company's actual records — not a guess.
Draft, Not Final
Sensitive actions are prepared as drafts for a human to approve.
Automate WhatsApp Without Losing the Human Touch
Connect the official WhatsApp Business Cloud API, automate customer conversations, build clickable menus, use website and PDF knowledge, and hand conversations to a human agent whenever needed.
Official WhatsApp Cloud API
Send and receive messages through Meta's official, supported integration.
AI Replies
Automatic responses grounded in your company's own knowledge.
Website Knowledge
Point WaselTech at your website and it becomes searchable AI knowledge.
PDF Knowledge
Upload brochures, service documents, and policies for more accurate answers.
Custom Menus
Build interactive WhatsApp menus without writing code.
Human Handover
Customers can request a person; the AI pauses until it's handed back.
Connect WhatsApp
Link your official WhatsApp Business Cloud API account.
Add Your Knowledge
Connect your website, upload PDFs, and write FAQs.
Configure Your AI
Decide how WaselTech should answer and design your menus.
Start Conversations
WaselTech handles enquiries automatically and hands off when needed.
Stop Switching Between Disconnected Tools
A WhatsApp tool for customer chats, a project tool, an HR tool, an accounting tool, a ticket tool, a booking tool, and a spreadsheet holding it all together — nothing stays in sync, and someone has to reconcile it by hand. WaselTech brings customer communication, projects, finance, HR, recruitment, bookings, and support into one connected platform.
Before WaselTech
- Separate tools per task
- Manual reconciliation
- Duplicate data entry
- Missed handoffs
- Disconnected systems
With WaselTech
- One connected platform
- Shared, real-time data
- Structured workflows
- Automatic handoffs
- AI automation
Everything You Need to Automate WhatsApp Intelligently
A complete toolkit for turning WhatsApp into a trained, reliable business channel.
Official WhatsApp Integration
Connect WaselTech with the official Meta WhatsApp Business Cloud API. Receive and send customer messages through an official supported integration.
AI Customer Assistant
Respond automatically using artificial intelligence while maintaining your company's instructions and knowledge.
Learn From Your Website
Enter your company website and let WaselTech turn your public website content into searchable knowledge for the AI.
Upload Your Documents
Upload PDF company profiles, brochures, service documents, FAQs, policies, and other approved information for more relevant answers.
Custom WhatsApp Menus
Create interactive menus for WhatsApp without changing source code — services, consultations, company info, and more.
Human Handover
Customers can request a real person. Once human handover is activated, the AI pauses until the conversation is returned to AI mode.
Conversation Inbox
View customer conversations and reply manually from one organized dashboard.
n8n Automation
Connect customer conversations to other workflows using n8n — send emails, create leads, trigger internal workflows, and more.
From Business Knowledge to Automated WhatsApp Conversations
Connect WhatsApp
Connect your official WhatsApp Business Cloud API account.
Add Your Knowledge
Connect your website, upload PDFs, and create FAQs.
Configure Your AI
Choose how WaselTech should answer customers and design your WhatsApp menus.
Start Conversations
WaselTech handles customer enquiries automatically and sends conversations to your staff when needed.
Your Business Knowledge. Available to Your AI.
Give your WhatsApp assistant the information it needs to answer your customers more accurately.
Website Knowledge
Enter your website URL. WaselTech crawls approved pages and creates searchable business knowledge.
PDF Documents
Upload company documents so the AI can reference them when answering customers.
- Company profiles
- Brochures
- Service documents
- Policies
- Technical documents
- FAQs
Manual FAQ
Create important question-and-answer entries manually.
- What services do you provide?
- Where are you located?
- How can I request a consultation?
AI That Follows Your Business, Not Random Information
WaselTech is designed to use company-provided knowledge when generating responses — grounded in your instructions, content, and conversation context, with a safe fallback when the answer isn't known.
- Business instructions
- Website content
- PDFs
- FAQs
- Conversation context
Information not found?
WaselTech offers human assistance instead of guessing.
Build Clickable WhatsApp Menus Without Coding
Administrators can add items, edit them, reorder, enable or disable, create submenus, trigger AI or n8n, send predefined information, or transfer to a human — all from the dashboard.
- Add items
- Edit items
- Reorder
- Enable / disable
- Create submenus
- Trigger AI or n8n
Welcome 👋
How can we help?
AI When You Need Automation. Humans When They Matter.
WaselTech does not force every conversation through AI. Customers can request a human, and your team can also manually take over.
Built for Real Business Conversations
Customer Support
Answer common enquiries instantly.
Lead Generation
Collect customer details and consultation requests.
Sales Enquiries
Guide prospects to the right product or service.
Professional Services
Provide company and service information automatically.
After-Hours Support
Continue responding when staff are unavailable, according to configured rules.
Internal Routing
Send important requests to the correct person or workflow.
One Dashboard for Every Conversation
A simple, organized view of your WhatsApp assistant's activity.
AI Assistant
Conversations
Customers
Recent Conversations
- S2m
Sara Al-Amri
Thank you, that answers my question!
- O14m
Omar Khalid
Can I book a consultation for next week?
- F41m
Fatima N.
What are your working hours?
Conversations this week
Turn an RFP Into a Proposal in a Fraction of the Time
Upload an RFP and let WaselTech analyze requirements, match your team and experience, build a compliance matrix, draft the proposal, and prepare it for human review and approval.
RFP Analysis
Extracts scope, deliverables, disciplines, and evaluation criteria automatically.
Requirement Matrix
A compliance matrix mapped straight to the RFP's own requirements.
AI Drafting
A structured first draft, ready for your team to refine.
Team & Experience Matching
Matches your team and past experience to what the RFP is asking for.
Technical & Financial Proposal
Both sections built from the same underlying data.
Versioning & BAFO
Track revisions and Best-and-Final-Offer rounds without losing history.
Upload the RFP
WaselTech reads and structures the requirements.
Match Your Team
Relevant team members and past experience are suggested automatically.
Review the Draft
Your team edits the AI-generated first draft.
Approve & Export
Route for approval, then export as a branded PDF or Word document.
Create Accurate Quotations Without the Spreadsheet
Create professional quotations from an RFP or a short requirement, use reusable rate libraries, calculate VAT and totals automatically, route for approval, and export branded documents.
AI Drafting
Draft a quotation from an RFP or a short requirement.
Rate Library
Reusable rates so pricing stays consistent across quotations.
Automatic VAT & Totals
Exact, decimal-precise VAT and total calculations, every time.
Discounts & Terms
Apply discounts and standard terms without retyping them.
Approval Workflow
Route quotations for approval before they go out.
Revisions
Track changes across quotation revisions.
Start From an RFP or Requirement
AI drafts an initial quotation.
Apply Rates
Pull pricing from your reusable rate library.
Approve
Route the quotation through your approval workflow.
Send & Convert
Export as PDF, and convert to an invoice once accepted.
Manage the Full Project Lifecycle in One Place
Manage the project lifecycle from an approved proposal all the way to closeout — tasks, milestones, timesheets, budgets, risks, and reports, together.
Tasks & Kanban
Plan and track work visually.
Milestones & Deliverables
Track the commitments that matter to your client.
Schedule & Calendar
See project timelines and meetings in one place.
Risks & Issues
Log and track project risks and open issues.
Change Requests
Formal change request tracking with approval.
Documents, Transmittals & Submittals
Keep project documentation organized and traceable.
Create From an Approved Proposal
Turn a won proposal or quotation directly into a project.
Assign Your Team
Add team members and set their project scope.
Track the Work
Tasks, timesheets, and budget stay connected as work happens.
Report & Close Out
Generate reports and close the project when it's done.
Professional Finance & Accounting Built Into Operations
Manage invoices, receipts, customers, suppliers, purchases, accounting, VAT, banking, and reports in one connected Financial Section — not a bolt-on spreadsheet.
Sales & Invoicing
Invoices, credit/debit notes, recurring invoices, and customer payments.
Purchases
Supplier bills, payment vouchers, and supplier payments.
General Accounting
Chart of accounts, journal entries, general ledger, trial balance, and cost centers.
Banking & Cash
Bank accounts, transfers, and bank reconciliation.
Assets
Fixed asset register with depreciation and disposal.
AR / AP
Accounts receivable and payable, always up to date.
Quotation
An accepted quotation becomes an invoice.
Invoice → Payment → Receipt
Issue the invoice, record the payment, generate the receipt.
Journal → General Ledger
Every transaction posts a balanced journal entry automatically.
Financial Statements
P&L, balance sheet, and cash flow reflect the ledger in real time.
Manage People Without Manual HR Chaos
Manage the employee lifecycle from onboarding to attendance, leave, overtime, expenses, payroll preparation, performance, and offboarding.
Employees & Departments
A single source of truth for your org structure.
Clock In / Out & Attendance
Real attendance tracking, with location and shift rules.
Leave & Overtime
Requests, balances, and approvals in one place.
Expenses
Employee expense claims, tracked separately from company expenses.
Payroll Preparation
Salary structure, allowances, deductions, and payslips.
Performance
Goals, feedback, and training records.
Hire
An offer converts directly into an employee record.
Onboard
Structured onboarding checklist and document collection.
Track Day to Day
Clock in/out, attendance, leave, overtime, and expenses.
Pay & Review
Prepare payroll and run performance reviews.
Hire Faster With a Real Careers Portal and Pipeline
Publish jobs, build custom application forms, receive applications, manage candidates through a hiring pipeline, schedule interviews, issue offers, and convert hires directly into employees.
Public Careers Portal
A branded page where candidates browse and apply for open roles.
Custom Application Forms
Build the exact application form each role needs.
Candidate Database & CV Upload
Every applicant and their CV, searchable in one place.
AI Candidate Summary
AI-generated candidate summaries to speed up screening.
Interviews & Comparison
Schedule interviews and compare candidates side by side.
Offers
Issue and track offers through to acceptance.
Publish the Job
Post to your public careers portal.
Review Applications
Applications and CVs land in one searchable pipeline.
Interview & Compare
Schedule interviews and compare candidates.
Offer & Hire
Issue the offer, then convert the hire into an employee.
Let Customers Book Themselves, on a Branded Portal
Create a branded public booking portal with customizable services, staff, locations, availability, approvals, and reminders.
Public Booking Portal
A branded page for customers to book directly.
Services & Staff
Configure which staff member offers which service.
Availability & Time Slots
Real availability, not a static calendar.
Calendar
See every appointment in one calendar view.
Approval & Waiting List
Optional approval step, plus a waiting list when slots are full.
Rescheduling & Cancellation
Customers can reschedule or cancel without calling you.
Configure Services & Staff
Set who offers what, and when.
Share the Portal
Customers book directly from your branded page.
Confirm & Remind
Automatic confirmations and reminders go out.
Track in the Calendar
See every booking in one place, internally.
Support Customers and Your Own Team, in One System
Support customers and internal teams through structured tickets, queues, SLAs, assignments, a knowledge base, and reporting.
Public Support Portal
A branded page where customers open and track tickets.
Internal Tickets
The same structured system for internal requests.
Queues & Categories
Route tickets to the right team by queue and category.
SLA Policies & Escalation
Real SLA tracking with configurable escalation.
Assignment
Assign tickets to the right person, by category or queue.
Public Replies & Internal Notes
Customer-visible replies, separate from internal notes.
Ticket Created
From the public portal, WhatsApp, or internally.
Routed to a Queue
Category and queue rules assign it to the right team.
SLA Monitored
Real SLA policies track response and resolution time.
Resolved & Reported
Closed tickets roll up into SLA and volume reports.
Give Customers Better Ways to Reach You
AI-assisted conversations on the channel your customers already use.
Booking Portal
A branded page where customers pick a service, staff member, and time slot.
Support Portal
A branded page where customers open and track tickets.
Email Notifications
Automatic updates for bookings, tickets, and approvals.
Human Support
Every automated channel can hand off to a real person.
Reports Built Into the Work, Not Bolted On After
Preview, customize, and export operational data across WaselTech using professional PDF and Excel reports — built into every module, not a separate tool you have to configure.
HR Reports
Attendance, leave, overtime, payroll, and headcount.
Recruitment Reports
Pipeline and hiring activity.
Project Reports
Progress, portfolio, tasks, costs, risks, and timesheets.
Financial Reports
P&L, balance sheet, cash flow, VAT, and more.
Booking & Ticketing Reports
Appointment activity and SLA performance.
PDF & Excel Export
Every report exports as a branded PDF or Excel file.
Open a Module's Reports
Every module has its own reports section.
Filter & Preview
Adjust the date range and preview before exporting.
Export
Download as a branded PDF or Excel file.
Share
Send the export directly to whoever needs it.
See Your Entire Business in One View
One dashboard, permission-aware, showing what matters to each role.
SAR 428K
Revenue
12
Active Projects
44
Present Today
7
Pending Approvals
9
Open Tickets
8
Appointments Today
3
Proposals Pending
SAR 96K
Outstanding Invoices
18
Recruitment Pipeline
1,284
WhatsApp Conversations
Different Roles See Different Dashboards
Every user sees a dashboard scoped to what they're responsible for.
Built Around Controlled Access
Access control that's real, not decorative.
Built Around Controlled Access
- Multi-company data isolation
- Role-based permissions
- Two-factor authentication
- Password reset controls
- Session controls
- Audit logs
- Encrypted secrets
- Permission-aware AI actions
- Secure file access
Advanced Access Control
Company Admins control exactly what each user can see and do.
- Users
- Roles
- Custom Roles
- Permissions
- Module Access
- Project Scope
- Department Scope
- Sensitive Field Access
- Approval Authority
- Two-Factor Authentication
- Session Revocation
- Audit Logs
Take WhatsApp Beyond Conversation
Connect WaselTech with n8n to automate what happens after a customer message.
Automations depend on the n8n workflows your team connects.
Built for Multiple Companies, Controlled Centrally
Super Admin approves every company and controls the plans, features, and limits behind it.
One WaselTech Account. Your Own Secure Workspace.
Each approved company receives its own workspace to manage WhatsApp, AI, knowledge, and conversations.
Your company's data is kept separate from every other company on WaselTech.
Built for Growing Businesses
Engineering & Consulting
From RFP to proposal, quotation, project delivery, timesheets, invoicing, and financial reporting — in one workflow.
Simple, Transparent Pricing
Choose the plan that fits your business. Upgrade anytime.
Pricing plans are being set up. Contact us for current availability.
Contact SalesFrequently Asked Questions
Everything you need to know before getting started.
WaselTech is an AI-powered WhatsApp Business automation platform that helps businesses automate customer conversations using their own website, documents, FAQs, and configured business knowledge.
No. WhatsApp AI is one module. WaselTech also manages projects, HR, finance, recruitment, bookings, support tickets, proposals, quotations, and reporting.
Yes — tasks, kanban, milestones, timesheets, budgets, risks, and project reports are all built in.
Yes — attendance, clock in/out, leave, overtime, expenses, payroll preparation, and performance are all part of HR.
Yes, with configurable location and shift rules.
Yes — invoices, receipts, expenses, supplier bills, and a full double-entry accounting system with real financial statements.
Yes — a public careers portal, custom application forms, a candidate pipeline, interviews, and offers.
Yes, through a branded public booking portal with real availability.
Yes — internal and external ticketing with queues, SLA policies, and a knowledge base.
Yes — most module reports support both PDF and Excel export.
Yes — roles, custom permissions, module and project scope, and approval authority are all configurable.
Yes — WaselTech events can trigger n8n workflows for notifications, emails, and connected systems.
Yes — the full platform supports Arabic with right-to-left layout.
Yes — each approved company gets its own isolated workspace; company data is never shared across companies.
WaselTech is designed to integrate with the official Meta WhatsApp Business Cloud API.
Yes. Administrators can add approved websites and process their content into the WaselTech knowledge base.
Yes. WaselTech can process supported PDF documents and make their extracted content available to the AI knowledge system.
Yes. Conversations can be transferred from AI mode to human mode, allowing company staff to reply manually.
Yes. Company administrators can configure menu messages and supported interactive options from the dashboard.
The interface is designed so normal business administrators can configure common WaselTech features without editing source code.
Ready to Run Your Business From One Platform?
Connect your customer communication, operations, people, projects, finance, and support — and let AI handle the preparation.